First-Time GP Visit: How to Prepare and What to Expect

Booking your first visit to a general practitioner (GP) is an important step toward managing your health. Whether you’ve recently moved, changed practices, or are visiting a GP for the first time, understanding what to expect — and how to prepare — can help you feel more confident and ensure your concerns are addressed.

Why It Helps to Prepare

GP appointments are typically brief, often lasting around 10 to 15 minutes. Being prepared allows your doctor to get a clearer picture of your health, make timely decisions, and ensure nothing important is overlooked. It also helps you make the most of your time during the consultation.

Before Your Appointment

Book the Right Appointment Type

• Standard vs. Long Consult: If you need to discuss more than one issue, require mental health support, or have multiple questions, request a longer appointment when booking.

• Telehealth or In-Person: Telehealth appointments may be available for repeat prescriptions, follow-ups, or simple matters. Check your clinic’s policy and eligibility.

Gather Your Health Information

Have the following ready:

• Symptom Timeline: Note when your symptoms started, how they’ve changed, and what affects them.

• Medication List: Include prescription medicines, over-the-counter products, vitamins, and supplements.

• Allergies and Reactions: Be ready to share any known allergies or adverse reactions.

• Medical and Family History: Bring documents or a health summary if you’ve seen other doctors or recently relocated.

Write Down Questions or Concerns

It’s easy to forget important details during your appointment. Prepare a short list of key concerns, especially if you're feeling unwell, have multiple symptoms, or want to discuss prevention or screening.

During the Appointment

Be Clear and Honest

Your GP is there to help, not judge. Be open about your symptoms, lifestyle, stress, sleep, and habits. Accurate information helps your doctor provide the best care and reduces the risk of misdiagnosis.

Raise All Concerns Early

Mention all your concerns at the start of the appointment, even if there isn’t time to address everything in one visit. This helps your GP prioritise and plan follow-up care if needed.

Ask for Clarification

If you’re unsure about anything — your diagnosis, the treatment plan, or tests ordered — ask your GP to explain. You can request written notes or handouts to take home.

Take Notes if Needed

Bring a notebook or use your phone to jot down instructions or medication names, especially if it’s your first time visiting a GP clinic.

After the Appointment

Follow Up on Tests and Referrals

• Tests: Your GP may recommend blood tests, imaging, or other investigations. These are usually done offsite, with results sent back to the clinic.

• Referrals: If you’re referred to a specialist, you’ll receive a letter or electronic referral to book an appointment externally.

Check Billing and Rebates

• Some clinics offer bulk billing for eligible patients (e.g. pensioners, concession card holders, children), while others may charge a gap fee.

• Confirm fees and payment processes when booking — especially for procedures like skin checks, IUD insertions, or iron infusions.

Accessing Test Results

• Normal Results: You may receive an SMS notification through platforms like HotDoc.

• Follow-Up Required: If your GP wants to discuss results, you’ll be asked to book a follow-up appointment.

Helpful Tips for First-Time GP Patients

• Arrive early: Allow time for paperwork if you’re a new patient.

• Bring ID and Medicare card: If you're not enrolled with Medicare, bring your private health or overseas insurance details.

• Dress comfortably: This is helpful in case a physical examination is needed.

• Bring a support person: If you’re nervous or need help recalling medical details.

• Know how to get there: Clinics near suburbs like Glen Iris or Malvern East are often accessible by tram, train, or bus.

Do I need a referral to see a GP?

No referral is needed to see a general practitioner (GP). You can book directly with a GP for any general health concern, whether it’s a routine check-up, a new symptom, or a repeat script. However, if your GP determines that you need specialist care (e.g., a dermatologist, cardiologist, or psychologist), they will provide a formal referral, which is often required to access Medicare rebates for specialist services.

Can I get a prescription during my first visit?

Yes, if clinically appropriate. Your GP will assess your medical history, current symptoms, and any prior treatment before prescribing medication. If you are requesting a continuation of medication previously prescribed elsewhere, it helps to bring a copy of your old script or a summary from your previous doctor. For certain medications, such as opioids or medications for mental health, stricter guidelines may apply, and your GP may need more information before prescribing.

Can I choose to see a specific GP each time?

Yes. While many clinics have multiple doctors, patients are encouraged to book with the same GP consistently. This continuity helps build a trusted relationship and ensures your medical history is better understood and managed over time. Most booking systems (like HotDoc or HealthEngine) allow you to select your preferred doctor and appointment length.

How long does a GP appointment usually last?

A standard appointment usually lasts 10 to 15 minutes, suitable for one issue or a repeat prescription. If you have multiple health concerns, require mental health care, a care plan, or are attending for a first-time check-up, it’s best to request a longer appointment (20–30 minutes). Clinics often offer extended bookings for procedures like skin checks, pap smears, or chronic disease management.

Will my test results be discussed automatically?

Not always. If your results are normal, many clinics will send a text message via systems like HotDoc. However, if your results require explanation or follow-up, you’ll need to book another appointment. It’s best to confirm your clinic’s policy during your visit. GPs generally won’t discuss results over the phone unless previously arranged, especially for sensitive issues.

Ready to Book Your First GP Appointment?

Your first GP visit is a valuable step towards better health. With a little preparation and an understanding of what to expect, you’ll feel more confident and in control of your care.

If you're looking for a trusted, patient-centred clinic, Glen Iris GP offers compassionate care in a warm, supportive environment. Whether it's your first time or you're new to the area, our team is here to help.

Book your appointment online or call us to speak with our team.